This year for the first time, Tata Chemicals North America will be conducting their customer survey online. We hope this will enable us to gain a more comprehensive insight into our business by increasing customer access to the survey through this medium.
Our customer promise is to continually improve the quality of our service offering, by listening to the voice of our customers. This is directly linked to our mutual success and sustainability as business partners. Since we use the findings of our customer survey as one of the primary methods of measuring, benchmarking, and improving our service offering to you, your time devoted to this may be seen as a direct contribution to our mutual success.
Thank you for taking the time to respond to our customer survey. If you have any questions, please contact your Tata Chemicals representative or me directly. We look forward to continuing our journey with you.
Zsig Schneider
Vice President, Sales & Marketing
Email: zschneider@tatachemicals.com
